R. M.

Dear Dr. Papel:

I just wanted to take this opportunity to commend you and your staff for providing exceptional customer care. Words cannot express what a wonderful experience I had and continue to have in working with you and everyone in your office

I realize now that the anxiety and trepidation I felt prior to surgery on July 2, 2008 was completely unfounded. The surgery was painless as well as post surgery. Your staff was compassionate and understanding and Dr. Chien was incredible and addressed all of my fears and concerns.

Thanks to you, Dr. Papel, my operation was so successful, that when the bandages were removed I could not help getting overwhelmed and tearful. I will be recommending you and your staff to everyone I know.

I want to especially thank Dr. Chien, Beth Mashburn, Dr. Agrawal, Melanie Rubin, Stephanie Carrion, and anyone else I may have forgotten. Thank you all for taking such good care of me and turning a stressful situation into a positive experience.

Sincerely,

– R. M.



J. W

I wanted to thank you for the surgery you performed on me to fix my broken nose last month. The rhinoplasty you performed on me in 2003 changed my life! Its effect on me has been priceless and I am forever grateful to you. And now in 2011, it was such a relief to know that you could help me once again.